Contact Support

Please contact us by phone and our experienced support team will assist you in solving your problem.

United Kingdom +44 (0) 870. 432. 0930
(Monday through Friday)
London 8:00am to 4:00pm GMT
Munich 9:00am to 5:00pm CET

Escalation Procedures
The Site-Alive escalation procedures raise the visibility and importance of your problem within the organisation. In general, if you are not satisfied with a response from the technical support team, you may request that the issue be escalated to the  your local Account Manager for resolution.